For many novice Taobao shoppers, the process of efficiently tracking orders can be unfamiliar and time-consuming. This article aims to provide an in-depth guide on two straightforward methods to efficiently track Taobao orders, saving valuable time for users.
When it comes to tracking Taobao order, especially order Taobao Vietnam, it is essential to understand the intricacies involved. The article will delve into the following two methods that users can employ to streamline the tracking process.
1. Tracking Taobao Orders on the Official Website
A widely preferred method is tracking orders directly on the official Taobao website. The step-by-step process is outlined below:
Step 1: Begin by logging into the Taobao account and navigate to the “Orders Purchased” section, conveniently located on the right side of the screen.
Step 2: Select the specific order that requires tracking.
Step 3: Within the order details section, users can find pertinent information such as the tracking number, order route, and the estimated delivery date.
2. Tracking Taobao Orders on the Platform of a Purchasing Agent
Additionally, shoppers can track their Taobao orders on the platform of a purchasing agent. The following is an example of the process when using the official website of Welog, a reputable agent for goods purchasing from Guangzhou:
Step 1: Log in to your Welog account.
Step 2: In the left menu, choose either “Order Placements” or “Consigned Orders” to search and track your orders. Specific statuses, such as “Arrived at the China Warehouse,” “Shipped from China,” “Arrived in Vietnam Warehouse,” and “Delivered,” will be displayed.
This method provides an alternative option, especially for those utilizing purchasing agents like Welog, known for their reliability and quality service.
3. Addressing Challenges in the Delivery Process and Their Resolutions
You can check your order status in just a few minutes with current shipping code checking applications. However, in some cases you will not be able to find the shipping code when looking up. Below are 5 cases and how to handle when the bill of lading code cannot be looked up:
1 – Shop has not prepared goods due to overload or out of stock
If shipping information has not been updated for a long time, there is a high possibility that the shop is overloaded or out of stock. In this case, you should contact the seller directly to know the current status of the goods.
2 – The shop has prepared the goods but has not yet posted the order on the system
Orders will usually be prepared within 1-3 days before being delivered to the shipping unit. Therefore, if you have just placed an order, you will not be able to look up the shipping code. To be sure, you should check the bill of lading code after 2-3 days from the date of order.
3 – The shop created a mistake and created many bill of lading codes
Sometimes when you look up the product code, many different bills of lading codes appear. This may be due to the shop creating a mistake or creating multiple waybill codes to divide the goods into multiple deliveries. To ensure you check the correct bill of lading code, you should contact the shop to promptly make adjustments.
4 – System error
The application to check the status of goods is just an information technology system, so basic errors or system maintenance cannot be avoided. At this time, you can access the app at another time or contact the shop for information quickly.
5 – Bill of lading code is lost
In case the goods have traces and an authentic signature but you have not yet received them, there is a high possibility that the bill of lading code has been lost. The best way is to contact the shipping unit or shop owner directly to ask for a bill to sign and get the best solution.
Welog, acknowledged as a seasoned and trustworthy service provider, specializes in offering guidance and support for buying wholesale Guangzhou goods and shipping goods from China to Vietnam, covering major e-commerce websites. In addition to ensuring a swift delivery process aligned with the initial estimates, Welog is committed to promptly addressing any concerns or complaints that customers may have.
Throughout the delivery and receipt process, if customers encounter any queries or issues, the staff is readily available to provide swift and satisfactory resolutions. This commitment aims to deliver a trustworthy ordering experience, enhance the quality of goods, and secure the trust of traders in the service.
In conclusion, this comprehensive guide has provided valuable insights into two efficient methods for tracking Taobao orders—directly on the taobao.com website and through the platform of a purchasing agent like Welog. The aim is to equip traders with the knowledge needed to easily monitor their orders, ensuring a seamless and reliable shopping experience.